Your first contact with NPI will be your Dedicated Service Representative. Your DSR works with your brand or product and possesses the expertise to manage the process from initial account set-up through development, manufacturing, documentation, packaging and shipping.

The DSR facilitates all communication between you and the NPI team, which further reduces errors and streamlines the manufacturing process. Because we treat our clients as brand partners, your DSR is as much a part of your team as they are ours.